We Value Your Privacy

We take great pride in creating each outfit with precision, care, and premium materials. Since every piece is custom-made to order, we follow a strict policy regarding refunds and returns

No Refunds on Custom Orders

• As each outfit is tailored exclusively for you, we do not offer refunds once an order has been confirmed

Returns & Exchanges

• Returns or exchanges are not accepted on custom outfits
• In the rare case of a defect or issue, please contact us immediately so we may review the matter and provide a suitable resolution

Alterations

• If adjustments are required, we will be glad to assist with alterations
• Please note that shipping costs for sending the outfit back to us will be the responsibility of the customer

Order Cancellations

• Once an order has entered production, cancellations are not possible due to the bespoke nature of the process

Quality Commitment

• Every outfit is handcrafted using only pure fabrics and premium embellishments. Minor variations may occur due to the artisanal process, which is a natural part of couture craftsmanship and not considered a defect

Contact Us

If you experience an issue with your order, please reach out to us promptly through the details provided on our website. Our team will ensure your concern is addressed with the utmost care