We Value Your Privacy

By accessing and using this website, you agree to the following terms and conditions. These terms are designed to ensure a seamless and secure shopping experience while protecting both you and our business. Please read them carefully before placing an order.

General Use

• This website and its content are intended solely for personal use

Orders & Customization

• All outfits are made-to-order to ensure exclusivity and precision
• Customization options (such as size, fabric, and color) are provided to create a personalized experience
• Once confirmed, customized orders cannot be changed or canceled

Pricing & Payment

• As each outfit is bespoke, prices are quoted individually via direct communication
• Payments must be completed through the accepted methods shared at the time of order confirmation
• For international orders, additional duties, taxes, or customs fees (if applicable) are the responsibility of the customer

Shipping & Delivery

• Delivery timelines are provided as estimates. While we strive to meet them, unforeseen delays (such as customs, courier issues, or natural events) may occur
• Customers are responsible for providing accurate shipping details. We are not liable for delays or losses caused by incorrect addresses

Returns & Exchanges

• Due to the bespoke nature of our designs, returns or exchanges are not offered on custom orders.
• In the rare event of a defect or issue, please contact us immediately so we may review and resolve the matter appropriately. For alterations, shipping costs are to be covered by the customer

Privacy

• Your privacy is important to us. Please review our Privacy Policy for details on how your personal information is collected and used

Liability

• We take pride in the quality of our products, but we do not guarantee that every item will be free from minor variations due to the handcrafted process
• We are not liable for any indirect or consequential loss arising from the use of our website or products

Amendments

• These terms may be updated from time to time. By continuing to use our services, you accept the most current version of our Terms & Conditions

Contact Us

For any questions regarding these terms, please reach out to us through the contact details provided on our website.