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Each outfit is crafted exclusively to order, with great attention to detail. Please review our shipping and delivery terms to better understand how your order will reach you

Processing Time

• As every piece is custom-made, processing and production timelines vary based on the complexity of the outfit
• Estimated delivery timelines are shared individually at the time of order confirmation

Domestic & International Shipping

• We ship both locally and internationally through trusted courier partners
• International customers are responsible for any customs duties, taxes, or additional charges applied by their country’s regulations

Delivery Timelines

• While we strive to deliver within the estimated timeline, unforeseen delays (such as customs clearance, courier issues, or natural events) may occur
• Customers will be notified promptly in case of any unavoidable delays

Shipping Details

• Customers must provide accurate delivery information at the time of placing the order. We cannot be held responsible for delays or non-delivery caused by incorrect details

Tracking Information

• Once your order has been dispatched, tracking details will be shared so you may follow your shipment’s journey

Lost or Damaged Parcels

• In rare cases where a parcel is delayed, lost, or damaged in transit, we will assist in coordinating with the courier company to resolve the matter. However, responsibility for delays caused by third-party carriers remains beyond our control

Contact Us

If you have any queries regarding your delivery, please reach out to us using the contact information provided on our website